Frequently Asked Questions
Everything you need to know about your NVGTN order.
How should I care for my NVGTN activewear?
To maintain the compression and fabric integrity, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach.
When will my order ship?
Orders are typically processed within 1-3 business days. During high-volume launch periods, processing may take up to 5-7 business days before you receive a tracking number.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain sale items may be marked as final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I find the right size?
Please refer to our comprehensive size guide located on each product page. Our seamless leggings typically run true to size, but if you are between sizes, we recommend sizing up for the best fit.
Can I change my order after it has been placed?
Because we aim to process orders as quickly as possible, we are unable to make changes to items, sizes, or addresses once an order is confirmed.